Planned Preventative Maintenance London & Surrey

Bespoke PPM contracts for hospitality, retail & commercial businesses

Planned Preventative Maintenance

Keep your building running before something goes wrong

Reactive maintenance has its place. But if you're waiting for things to break before you fix them, you're already behind.

Planned Preventative Maintenance (PPM) is a scheduled programme of inspections, servicing and repairs carried out while your building and systems are fully operational. The work gets done on your terms, at a time that suits your business, before a fault becomes a failure.

For hospitality and retail operators, PPM is how you protect revenue. A kitchen that goes down on a Friday night, a fire alarm that fails its inspection, an air conditioning system that gives out in August: these are business problems, not just maintenance problems.

What a Medlec PPM contract covers

Every PPM contract we put together is bespoke. We look at your building, your systems and your compliance obligations, and build a schedule around them. Our PPM programmes typically cover:

Electrical

  • EICR testing and remedial works, providing compliance certification

  • RCD testing

  • PAT testing

  • Emergency lighting - weekly and monthly flick tests, plus six-monthly inspections

Fire safety

  • Fire alarm inspections and testing - weekly, monthly and six-monthly

  • AOV (automatic opening vent) testing and inspection

  • Fire curtain and shutter inspections

  • Fire extinguisher inspections

  • Fire door inspections

  • Fire risk assessments

  • Dual com monitoring

HVAC

  • Air conditioning servicing and efficiency checks

Building fabric

  • Planned repair works and condition checks

Compliance built in

We keep fully up to date with the latest statutory requirements and industry regulations across all the services we cover. Every task on your maintenance schedule is carried out to the correct standard and documented so when your insurer asks questions, when an environmental health officer visits, or when your own procurement team needs evidence of compliance, you have a clear and complete record.

Your PPM contract with Medlec Group includes full documentation and reporting after every visit, so you always know what was done, when, and by whom.

One contract, one team, no gaps

Because Medlec covers electrical, fire, security, HVAC and building maintenance under one roof, your PPM schedule doesn't need multiple contractors, multiple invoices and multiple points of contact. One contract covers the lot

  • A: Planned Preventative Maintenance means scheduling inspections and servicing in advance, before problems occur. Reactive maintenance is fixing things after they've gone wrong. Both have a place, but a PPM contract significantly reduces the number of reactive call-outs and the cost and disruption that comes with them.

  • A: Every contract is bespoke, so there's no fixed price. The cost depends on the size of your building, the systems you need covered and the frequency of visits. Get in touch and we'll put together a quote based on your specific requirements.

  • A: It depends on what's in your contract. Some tasks are weekly or monthly, fire alarm tests and emergency lighting checks, for example. Others are six-monthly or annual. We build the schedule around your compliance obligations and operational requirements.

  • A: Yes. We work with multi-site hospitality and retail operators across London and the South East. If you have several locations, we can manage PPM across all of them under a single contract.

  • A: Your PPM contract sits alongside our 24/7 emergency call-out service. If something goes wrong between visits, give us a call and the same team that maintains your building is available to fix it, day or night, 365 days a year.

  • A: Every Medlec PPM contract is built around your building and your systems; we don't offer a one-size-fits-all package. If your priorities change or you want to add services, we can adjust the contract to suit you.

PPM Frequently Asked Questions