Emergency Call Outs - Surrey – Day or Night
Rapid Response for Electrical, Plumbing, HVAC & Building Emergencies
What We Cover
Some problems can't wait until Monday. Our on-call team is available 365 days a year to deal with emergencies quickly.
How it works
You call, we answer. Our multi-skilled engineers can be on site rapidly to assess the issue and get it sorted. Vans are fully stocked with common parts, so most jobs are fixed on the first visit.
What we cover
Electrical failures, burst pipes, heating breakdowns, security system faults, roof leaks, flooding – if it's urgent and it's affecting your property or business, we'll deal with it.
Who we help
Pubs, restaurants, hotels, retail, offices – anywhere that can't afford to stay closed while waiting for a contractor.
Areas we cover
London, Surrey, Sussex and the Home Counties including Epsom, Croydon, Kingston, Sutton, Guildford, Woking, Reigate, Redhill, Leatherhead and surrounding areas.
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A: Emergencies include power failures, water leaks, heating breakdowns, security system failures, fire safety issues, or any problem that poses immediate safety risks or seriously disrupts business operations.
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A: We aim to respond within 12 hours across Surrey, Kent, Essex, and Hertfordshire, with faster response times for closer locations like Epsom and surrounding areas. We're available 24/7, 365 days a year.
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A: Call 0333 344 5949 and describe the emergency. We'll dispatch the appropriate engineer with relevant tools and parts. You'll receive an estimated arrival time and updates if there are any delays.
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A: Emergency callout rates include the first hour of labour. Additional work is charged at agreed rates. We'll always provide clear pricing before starting any work, even in emergency situations.
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A: Yes, our emergency vehicles are stocked with common spare parts for electrical, plumbing, HVAC, and building maintenance repairs. This helps us achieve first-time fixes for most emergency calls.
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A: Absolutely. Our planned maintenance programmes identify potential problems before they become emergencies. Clients with maintenance contracts experience significantly fewer emergency callouts.
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A: We handle electrical failures, plumbing emergencies, heating breakdowns, security system failures, fire safety issues, and urgent building repairs across all our service areas.
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A: Yes, our emergency service operates 24/7, including weekends, bank holidays, and Christmas Day. Emergency rates may apply for out-of-hours calls.

