Facilities Maintenance for Hospitality & Leisure Businesses

Keeping Venues Open, Compliant & Running Smoothly Across London and the South East

When a venue is open to the public, there is no such thing as a convenient time for something to go wrong. A failed kitchen circuit, a tripped alarm, a heating system that stops working on a Friday night - every hour of downtime costs money and damages the experience your customers expect.

Medlec provides planned and reactive facilities maintenance built around the demands of hospitality and leisure businesses. We work with some of the UK's biggest operators, including Mitchells & Butlers, Stonegate Group, Everyman Cinema and Various Eateries.

Our multi-disciplined team covers electrical, fire safety, HVAC, security and building maintenance. One contractor across all your sites, one point of contact.

What We Do for Hospitality Businesses

Electrical

Kitchens run on power. When something trips or fails during service, you need an electrician who turns up fast and fixes it the first time. Our NICEIC Approved electricians handle distribution boards, kitchen installations, emergency lighting and PAT testing. All planned work is scheduled around your trading hours.

Fire safety

A licensed premises lives and dies by its fire safety compliance. We design, install and maintain fire alarm systems, emergency lighting and suppression equipment to BS 5839, and carry out fire risk assessments. Your documentation is always in order.

HVAC

A kitchen that overheats loses staff. A venue that's too cold loses customers. We install and maintain extraction, air conditioning and ventilation systems, with planned servicing timed to avoid your busiest periods.

Security

Access control, intruder alarms and CCTV designed around how your venue operates, whether you run one site or twenty.

Building maintenance

A broken floor tile or a full redecoration. We keep your building in the condition your customers expect. Planned programmes and reactive repairs, under one contract.

24/7 Emergency call out

Power failures and heating breakdowns don’t wait for Monday morning. Our on-call team is available 365 days a year, engineers arrive fully stocked, and a first-time fix is always the goal.

Why Hospitality Businesses Work With Medlec

We know that a pub cannot close its kitchen for three days while a job gets scheduled. We know that a cinema cannot have engineers in front-of-house during a screening. Hospitality runs on tight margins and tighter schedules, and our job is to fit around yours.

We're NICEIC Approved, ECA registered, ISO 9001 and ISO 14001 certified, and SafeContractor approved. We hold ISO 14001, which means our environmental practices are independently audited. If your sustainability reporting extends to your supply chain, we can support that.

Where We Work

We're based in Epsom, Surrey and serve hospitality and leisure businesses across London and the South East. If you're not sure whether we cover your area, give us a call on 0333 344 5949.

Call us on 0333 344 5949 or get in touch for a free quote.

Get in touch

A: Yes. We work with multi-site operators across London and the South East, providing a consistent standard of service across every location, one point of contact, one contractor, whatever the job.
A: Yes. We plan all non-emergency work around your opening times as standard. Out-of-hours and weekend working is built into how we operate, not an added extra.
A: Yes. We design, install and maintain fire safety systems to BS 5839, carry out fire risk assessments, and provide the documentation you need for licensing and insurance. Your compliance records are always in order.
A: Our team is on call 24/7, 365 days a year. We aim to be on site fast and carry a full stock of parts so we can fix the problem first time, not just make it safe and come back later.
A: Yes. A planned maintenance programme means fewer surprises, lower costs over time, and compliance documentation that's always up to date. We build programmes around your sites, your budget and your trading calendar.