Reactive Maintenance Workflow Coordinator - Medlec Group, Epsom

We're a friendly team who work hard, look after our clients and our team. If that sounds like your kind of place, read on.

Medlec Group has been delivering facilities maintenance across London and the Home Counties since 2007 - electrical, fire safety, HVAC, security and building maintenance for some well-known commercial clients. We're a close-knit team and we're looking for someone to join us in a central coordination role.

Day to day, you'll be the link between our clients and our field engineers, making sure reactive maintenance jobs are picked up quickly, the right people are dispatched, and clients are kept in the loop. It's varied, it keeps you on your toes, and no two days look the same.

What you'll be doing:

  • Managing incoming maintenance requests and keeping jobs moving

  • Scheduling engineers and helping them prioritise their day

  • Keeping clients updated - they appreciate knowing what's happening

  • Making sure everything's properly logged and closed out

  • Staying calm when things get busy (they do, occasionally)

What we're looking for:

  • Someone organised and good at juggling priorities

  • A clear, friendly communicator, our clients and engineers will rely on you

  • Any background in facilities, maintenance or operational coordination is a bonus

  • Someone who takes ownership and doesn't let things drift

We're straightforward, supportive and we look after our people. If you've got questions before applying, give us a call.

Competitive salary and pension, 28 days holiday and your birthday off. Full-time, office-based in Epsom, Surrey.

Send your CV to info@med-lec.co.uk or call us on 0333 344 5949.

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